PRIVACY POLICY

Last Updated: 29-10-2024

JOY KRISTY VERBERK ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.joykristyverberk.com, or interact with us online or offline. By accessing or using our services, you consent to the terms outlined below.

1. Information We Collect

1.1 Personal Information

We may collect personal information you voluntarily provide when booking appointments, signing up for our newsletter, completing a contact form, registering for an event, purchasing materials, downloading content, or leaving a donation. This may include:

Contact Information: name, email address, phone number, and address

Payment Information: payment details for purchases or donations

Demographic Information: preferences, interests, and other profile information

Health Information: only where voluntarily provided and relevant for coaching, healing, or hypnotherapy purposes

1.2 Automatically Collected Information

When you access our website, certain information is automatically collected, such as your IP address, browser type, operating system, access times, and the pages you viewed. This data is collected to improve our website functionality and user experience.

1.3 Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar tracking technologies to collect and store your information when interacting with us online. You may control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect in the following ways:

To Provide Services: To schedule appointments, deliver services, and manage client relations

Communication: To respond to inquiries, send updates, and communicate about services

Marketing: To send promotional materials, newsletters, and offers (opt-out options provided)

Improvement: To analyze data for website, service, and product improvements

Compliance and Protection: To comply with legal requirements and protect the rights and security of our clients and website

3. Legal Basis for Processing

We process personal data under the following legal bases:

Consent: For marketing communications and certain health information

Contractual Necessity: To fulfill our services or provide requested products

Legal Obligation: To comply with applicable laws and regulations

Legitimate Interests: To enhance our services and improve the client experience

4. Disclosure of Your Information

We do not sell or rent personal information to third parties. We may share your data with:

Service Providers: To assist with payment processing, website hosting, or client management

Legal Authorities: If required to comply with legal obligations or in response to lawful requests

5. International Data Transfers

As a business based in the Netherlands, we comply with GDPR regulations. For clients outside the EU, we implement necessary safeguards to ensure your data is protected when transferred internationally.

6. Data Retention

We retain personal information as long as it is necessary for the purposes stated in this Policy, or as required by law. Afterward, data is securely deleted or anonymized.

7. Your Privacy Rights

7.1 Under GDPR (EU Clients)

You have the right to:

Access your personal information

Rectify inaccuracies

Request deletion of data, subject to legal requirements

Restrict or object to certain processing

Data portability

Withdraw consent for marketing communications

7.2 Under Other International Laws

Depending on your location, you may have similar rights. Please contact us to learn more or exercise these rights.

8. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, please note that no system is entirely secure.

9. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal data from minors without parental consent. If we become aware of such data, we will take immediate steps to delete it.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and we encourage you to review it regularly.

11. Contact Us

For questions or to exercise your rights, please contact us at:

JOY KRISTY VERBERK

miracles@joykristyverberk.com

Vaartstraat 197, 1075 RM Amsterdam